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The Founding Member Price, and How to Live With It Later

Before you promise your first members a price locked in forever, understand what you are signing. Three ways to structure founding member pricing, and how to handle grandfathered rates years down the line without becoming the villain.

In this post 8 sections
  1. What that promise actually is
  2. The arithmetic of a legacy cohort
  3. Three ways to structure it, from riskiest to safest
  4. What founding members actually want
  5. What to write on the join page
  6. If you already made the forever promise
  7. What never to do
  8. Do this this week

You are about to type a sentence and I would like thirty seconds of your attention first.

The sentence is some version of: "Founding members lock in this price for as long as they stay." It is sitting in your launch email draft right now, or it is going to be, because it feels generous, it rewards the people brave enough to join something with no reviews, and it creates a completely honest reason to act today rather than in April.

I am not going to tell you never to write it. I am going to tell you what you are signing, because a lot of creators write that sentence in month one and then spend year three quietly resenting it.

What that promise actually is

It is a perpetual obligation with no cap, made by a version of you who does not yet know what the business will need.

Think about what changes over five years. Your costs. Your own hours. Whether you have a helper. Whether you have a family. What the community includes, which will almost certainly be considerably more than it was at launch. The purchasing power of the number itself, because prices in general go up whether or not yours do.

Meanwhile the founding member's price sits exactly where it was, forever, attached to whatever your delivery looks like at any future date. That is not a small thing to hand out in an email written at eleven at night during launch week.

And here is the part that catches people: it is not the money that hurts most. It is the structural awkwardness. You end up with a community where members are paying meaningfully different amounts for the same experience, you are the only person who can see the whole picture, and every pricing decision you make from then on has to be reasoned about in two or three parallel universes.

The arithmetic of a legacy cohort

Let us make it concrete with obviously invented numbers, because the shape is what matters.

Say you launch at eighteen a month and thirty people join as founding members with a lifetime lock. Two years later your price is forty five, you have two hundred members, and thirty of them are still on eighteen.

That is a gap of twenty seven each, across thirty people, which is eight hundred and ten a month you are not collecting. Roughly ten thousand a year. Is that a disaster? Not necessarily. Those thirty people took a risk on you when there was nothing to see, and several of them are probably the reason the community felt alive enough for the next hundred to join. You could reasonably decide that ten thousand a year is a fair ongoing thank you and never think about it again.

But you should decide that with the number in front of you rather than discovering it by accident in year three. And you should notice how the number behaves as you keep raising prices: the gap widens every time, which means the cost of the promise grows even though you never changed the promise.

Three ways to structure it, from riskiest to safest

Version one: locked for as long as you stay. The classic. Simple, generous, extremely attractive at launch. Risky in the way described above. Genuinely fine if your founding cohort is small, if you know you can live with the gap, and if you are prepared to leave it alone permanently.

If you use this one, cap the cohort. "The first thirty people" is a bounded commitment. "Anyone who joins this month" during a launch that goes unexpectedly well is not.

Version two: locked for a defined term. "Your price is fixed for two years from the day you join." This is my favourite and it is badly underused.

It gives the founding member everything they actually wanted, which is certainty and a sense of being early, and it gives you a horizon. Nobody has ever refused to join because a guarantee was two years rather than infinite. Two years is longer than most people plan their lives, and it converts almost identically.

Version three: a founding discount with a published schedule. "Founding members pay eighteen for the first year, then twenty five, then whatever the standard rate is." Fully transparent, no surprises, and it lets you be generous early without carrying it forever.

This one requires more explanation on the join page, so it converts slightly less well in a cold launch. It is excellent for a second or third opening when you have credibility.

What founding members actually want

Here is the insight that makes all of this easier. In my experience, the money is not the main thing.

What people want when they join something early is recognition. They want it acknowledged that they were there first, that they took a risk, and that it counted for something. The price lock is just the most legible way we have all learned to express that.

Which means you can be enormously generous in ways that cost you very little and last much longer than a discount.

Give founding members a permanent marker of some kind, so that in three years a new member can tell they were there at the start. Give them first refusal on new things you make. Ask their opinion before you change something structural, and actually listen. Thank them by name once a year on the anniversary of the community, if they are comfortable being named.

Recognition does not compound against you the way a frozen price does, and people value it more than they will admit. If you are nervous about the forever promise, this is the trade to make: a two year price lock plus permanent, visible, genuine recognition.

What to write on the join page

Whichever version you pick, write it in full sentences and put it somewhere permanent, not just in a launch email that will vanish into an archive.

Say the price. Say exactly how long it is guaranteed for. Say what happens at the end of that period, and say how much notice you will give. Say whether it survives a cancellation and rejoin, because it should not, and it is much better to state that now than to adjudicate it later.

Something like: "Founding member price is eighteen a month. That price is guaranteed until at least September 2028. If it ever changes I will give you ninety days notice by email. If you cancel and rejoin later, you rejoin at the current standard rate."

That is four sentences and it will save you a genuinely unpleasant conversation in four years.

Also: keep a record of who is on which rate and why, inside your billing system rather than in a spreadsheet full of notes about people. Future you will need to know exactly what was promised to whom, and memory is not a system.

If you already made the forever promise

Most people reading this have already made it. That is fine. Here is how to live with it.

Option one, and the honourable default: keep it. Absorb the gap, treat it as an ongoing thank you, and stop mentally recalculating it. The peace of mind is worth real money and the goodwill is worth more.

Option two: change it, properly, once, with an enormous amount of notice and total honesty about the fact that you are changing something you said you would not. Ninety days at minimum, six months if you can manage it. Say it plainly: "When I launched I said this price was fixed forever. I have decided I need to change that, and I want to be straightforward that I am going back on something I said." Then explain the reason, once, in one paragraph, without a wall of justification.

Some people will leave. Some will be annoyed and stay. Almost nobody will be as angry as you fear, provided you do not dress it up. What people cannot forgive is being managed.

Option three, the middle path: leave existing founding members exactly where they are, and stop offering the forever version to anyone new. This is often the right answer. Honour what you promised, close the door behind it.

What never to do

Never break it quietly. Do not adjust a legacy price in your billing system and hope nobody notices. They notice, they screenshot the original promise, and it becomes a story about your integrity rather than a story about money. Whatever you save is not worth what you lose.

Never remove features from legacy members to nudge them into upgrading. Degrading what somebody already paid for is worse than raising their price honestly, and everybody in the room learns something unpleasant about you.

Never publish who is paying what. Somebody's rate is between the two of you.

And never use a founding member's loyalty as leverage. "After everything we have been through" is not a sentence that belongs in a pricing email.

Do this this week

If you have not launched yet, choose version two. Two years, written in full sentences, with a cap on the cohort size. You can always be more generous later, and being more generous later is a lovely thing to do.

If you have already promised forever, do the arithmetic today. Count the members on legacy rates, work out the monthly gap, and look at the number honestly. Then decide, deliberately, whether you are keeping it. Deciding is the whole exercise. The resentment comes from drifting, not from the number.

Write the four sentences for your join page: price, guarantee period, notice, and what happens on rejoining.

And whatever you decide about money, do the recognition part this week. Message your first thirty members and tell them, specifically, that you know they joined when there was nothing to see and that you have not forgotten. It costs nothing, it will make somebody's day, and honestly it is the part of the promise that actually mattered all along.

Put it into practice.

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