The MemberPad blog
Practical guides on pricing, moderation, and growth, and news of what just shipped in MemberPad.
239 posts · Page 5 of 20
Captions, alt text, contrast, plain language, and giving people more than one way to take part. A working guide to accessible community design for creators, including how to ask about needs without collecting medical information.
9 min readYour members are forming friendships, side chats, and meetups without you. That pang you feel is real, and the thing causing it is the clearest sign your community is working. Here is how to encourage it safely.
9 min readA baby, a move, a diagnosis, a wedding, a parent who needs you. How much to tell your members about a major life change, when to tell them, and how to restructure the community so it holds while your life reshapes itself.
9 min readA composite case study on delegating community management for the first time: who she asked, what the arrangement looked like on paper, why the first six weeks felt worse, and what it cost.
9 min readDeciding what to keep public and what to keep behind the login is easier when you stop thinking in two layers and start thinking in three. A practical guide to building the porch between the street and the house.
9 min readEvery community has a load bearing member: the one who welcomes everybody and answers the questions you miss. Here is what to do when they cancel, why it stings more than the churn number suggests, and how to spread the job they were quietly doing.
8 min readA membership pricing method that starts with the hours you can actually give. Build a labour budget, find your real member capacity, and let the arithmetic tell you the number instead of guessing from someone else's join page.
8 min readEvery creator writes for two audiences: the members who joined, and an imaginary jury of peers watching over their shoulder. Here is how to tell which one you are serving, and what the jury quietly costs you.
8 min readMost membership landing pages are recycled course sales pages, which is why they convert badly. Here is a section by section guide to writing a community join page that describes what someone's Tuesday will actually feel like.
8 min readA code of conduct tells people the rules. An escalation ladder tells you what you will actually do when someone breaks them. Here is how to build one, step by step, including how to remove a paying member without wrecking your week.
8 min readA composite case study on how to raise prices in a membership without shedding the people who make it worth joining, and what a price increase actually filters for.
8 min readBefore you build the whole membership, run a small paid pilot. How to price a beta round, who to invite, and what preselling a community teaches you that no survey ever will.
10 min readStart a community on MemberPad. Free to create, and we only earn when you do.